Print & Mail Technology Assessment, Installation & Support

Business technology works best when it is selected for the actual workload, properly installed and supported after it enters daily use.

MCC Solutions assesses, recommends, installs, configures and supports print and mail technology for organizations of all sizes. Whether you are replacing one copier, redesigning a print fleet or upgrading an entire mailroom, we manage the process from the initial assessment through training and ongoing service.

Start With the Work, Not the Equipment

The first question should not be, “Which machine do you want?”

It should be, “What does your team need to accomplish?”

Before recommending equipment, MCC looks at how documents and mail move through your organization, where delays occur, what employees use every day and what the new technology needs to improve.

That may include reducing print costs, replacing unreliable devices, processing mail faster, improving tracking, supporting higher volumes or making equipment easier for employees to use.

One Process, Two Working Environments

Print and Copy Environments

MCC helps organizations plan and deploy copiers, multifunction printers, business printers and managed print environments based on document volume, user needs, network requirements and support demands.

Mailroom Operations

We also assess and install technology used to prepare, process, meter, track and distribute business mail and packages.

The equipment is different, but the objective is the same: create a reliable system that fits the workload instead of forcing employees to work around poorly matched technology.

When an Assessment Makes Sense

A print or mail technology assessment may be useful when:

Equipment is outdated, unreliable or expensive to maintain
Employees regularly wait for devices or work around recurring problems
Print or postage costs are difficult to track
Several departments or locations use disconnected equipment
Mail preparation requires too much manual labor
Your organization is moving, expanding or opening another location
Existing technology no longer supports current volume
IT spends too much time handling printer-related issues
You need better control over document or mailing activity

How MCC Installs Print and Mail Technology

1. Understand the Workload

We begin by discussing what your team produces, how frequently it is produced and what problems need to be corrected.

For a print environment, that may involve reviewing document volume, color usage, scanning requirements, device locations and service history.

For a mailroom, we may examine mail volume, mailpiece types, preparation steps, postage use, tracking requirements and seasonal workload changes.

The goal is not to replace an old machine with a newer version of the same problem. The goal is to build a better working process.

2. Assess the Current Environment

When needed, an MCC specialist evaluates the location where the equipment will be used.

The assessment may cover:

Available floor and counter space
Power and network access
Current equipment and usage
User locations and departmental needs
Document or mail volume
Existing software and connected systems
Security and account requirements
Delivery and installation access

This information helps us right-size the recommendation and identify anything that must be prepared before installation.

3. Recommend and Demonstrate the Solution

After the assessment, MCC recommends technology based on the organization’s actual requirements.

Rather than focusing only on device specifications, we explain how the proposed system will support the workload, users and business process. A demonstration may also be scheduled when seeing the equipment or software in action would help stakeholders compare options and make a confident decision.

The proposal defines the equipment, configuration, services and installation scope.

4. Prepare for Delivery

Once the solution is approved, MCC schedules delivery and coordinates the work required before installation.

Preparation may include confirming:

Equipment placement
Delivery access
Electrical and network readiness
User and department information
Print queues or scan destinations
Postage accounts or mailing software
Removal or relocation of existing equipment
Installation timing around business operations

Clear preparation prevents the new equipment from arriving before the environment is ready for it—a surprisingly popular way to create an expensive hallway decoration.

5. Install, Configure and Test

MCC’s installation team delivers the equipment, completes the physical setup and configures the system for its intended use.

Print installations may include:

Connecting devices to the business network
Installing print drivers or print queues
Configuring scanning destinations
Setting up user authentication or access controls
Connecting monitoring and supply-management services
Testing printing, copying and scanning functions

Mailroom installations may include:

Positioning and assembling the equipment
Connecting postage accounts and required software
Configuring processing settings
Setting up departmental accounting or tracking
Testing representative mailpieces
Confirming that operators can complete the required tasks

The installation is tested as a working system before it is placed into normal use.

6. Train Users and Provide Ongoing Support

After installation, MCC trains the employees or key operators who will use and manage the technology.

Training focuses on practical daily tasks rather than burying users beneath every feature the equipment has ever dreamed of offering.

Depending on the system, training may cover:

Everyday operation
Loading paper, envelopes or supplies
Printing, copying and scanning
Preparing and processing mail
Changing common settings
Managing user or department access
Handling routine error messages
Ordering supplies
Requesting service

Once training is complete, MCC’s service team provides ongoing technical support, repairs, maintenance and help with future changes.

For a deeper look at technical capabilities, integrations, and supported workflows, explore our Mailing Solutions.

What Is Different About Print and Mail Installations?

Print and mail technologies can follow the same overall project process, but the technical details are different.

A print installation often involves network connectivity, print drivers, scan destinations, security settings and device monitoring.

A mailroom installation may require postage-account setup, mailing software, job programming, mailpiece testing and operator-specific training.

MCC uses specialists familiar with each environment so the system is configured for the work it will actually perform.

How Long Does Installation Take?

The installation timeline depends on the type and amount of equipment involved.

A single device may require only a scheduled delivery, configuration and training visit. A larger project involving multiple departments, locations, connected software or specialized equipment will require additional planning and coordination.

MCC reviews the expected installation process and schedule before deployment so the client knows what must happen and who needs to be involved.

Why Businesses Choose MCC

A needs-first assessment

Recommendations are based on workload, users and business requirements rather than a predetermined equipment package.

Specialists for print and mailing environments

Each area is evaluated and supported by people who understand the technology and how it is used.

Installation and training included in the process

MCC does not simply deliver equipment and leave employees to negotiate with the instruction manual.

Local ongoing service

Clients have one regional partner for installation, support, maintenance and future technology needs.

MCC Solutions provides mailroom and mailing automation systems for organizations across Tennessee and Mississippi, with local teams supporting Memphis, Nashville, Jackson, and surrounding areas.

Plan Your Print or Mail Technology Project

Whether you are replacing outdated equipment, improving a mailroom or planning technology for a new location, the process should begin with a clear understanding of the work.

MCC can assess your current environment, recommend the appropriate solution, manage installation and support your team after deployment.

Schedule a Free Assessment Call 866-805-5893

Explore Print and Mailing Solutions

Explore the individual solution pages for more information about available technology: