Healthcare organizations continue to rely on fax for referrals, authorizations, prescriptions, and patient records—but traditional fax systems introduce unnecessary security, compliance, and workflow risks.
Traditional fax machines rely on unsecured phone lines, shared devices, and printed output that can expose PHI. Manual fax workflows make it difficult to track delivery, confirm receipt, or maintain audit trails required for compliance. Lost faxes, misdialed numbers, and unattended machines increase the risk of data breaches and operational displays. And physical fax hardware creates inefficiencies in healthcare environments where staff mobility, speed, and accuracy are critical.
Each of these on their own might seem like minor inconveniences, but multiply each issue times the number of faxes in your organization and you can see how big a problem traditional faxing can be.
Common concerns include: unauthorized access to faxed documents, lack of transmission visibility, audit gaps, and inconsistent handling of patient information.
For a deeper look at technical capabilities, integrations, and supported workflows, explore our Digital Fax Solutions.
Hospitals & health systems
Clinics & physician practices
Behavioral health providers
Billing & administrative teams
Compliance and IT leadership
Want to review the full digital fax solution before you talk with us? Explore Digital Fax Solutions.

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