The traditional on-premise phone systems are becoming increasingly inefficient and difficult to maintain. With the rise of cloud technology, businesses are now turning to cloud calling as a more cost-effective and reliable way to communicate. Cloud-calling reduces both costs and management requirements while increasing flexibility and scalability. It eliminates the need for expensive hardware…
Source VoIP News In a highly competitive market, small businesses need any leg-up they can find. It’s not enough to offer a unique product or better customer service – sometimes it all comes down to dollars. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach…
Cloud Calling Reimagined The way we work is changing. Is your business following suit? Speak to an Expert Cloud calling comes in all shapes and sizes.Find the perfect balance for your organization. With Webex, cloud calling is a secure and more scalable way to serve your business communication needs. Read More The Power of Cloud…
Article from VoIP_News
#1 – No change in the basic user experience
If your employees are rooted in the pre-Internet world, they’ve been using desk phones for a long time, and probably the same one for most of it. In fact, it’s not uncommon for the desk phone to be the longest-serving tool in use for communication or getting work done. Perhaps the fax machine has been there longer, but there’s probably just one of those in the office. In terms of what’s on the desk, PCs turn over every few years, but desk phones last pretty much forever. Many employees are using their mobile phones more than anything on their desk, but these turn over even faster than PCs.
Your desk phones likely have a very high level of familiarity, and even though they’re all identical, each employee has a personal attachment to “their” phone. Unless it’s broken down or becomes a hazard to use, they won’t see a reason to change. If their job entails a lot of phone usage, it will be important to know that the basic user experience will stay the same when VoIP comes.
…
