It’s a familiar tale. You’re just starting out and need to get your business off the ground. You have a plan and some capital, but you’re still unsure how to move forward. You know you need a website and a marketing plan, but what about postage solutions? How do you send items to customers? How…
Though document management sounds like a complicated process reserved for large corporations, it’s something that every business – of every size – does every day. In fact, your office is doing it right now as we speak. Simply put, document management is the printing, copying, and filing you do daily; it’s how you interact with…
The copiers and printers that most businesses use every day are easy to take for granted. However, they are actually very complicated machines that move at extremely high speeds, feeding very thin sheets of paper through printing assemblies that place millions of microscopic dots on them in a matter of just a few seconds. Printing…
Source VoIP News In a highly competitive market, small businesses need any leg-up they can find. It’s not enough to offer a unique product or better customer service – sometimes it all comes down to dollars. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach…
Toshiba America Business Solutions introduced the latest addition to its industry-recognized multifunction product (MFP) line, the e-STUDIO ™ 2803AM. The new model of offering ledger-size supports outfits small-to-medium size business (SMB) owners with the necessary speed and feature-set to successfully manage their network-wide print and copy needs. Professionals should appreciate the product’s sharp 2,400 x…
Source: Email-based Workflow; More like Work Trickle
An important part of my youth was spent working on projects with my dad and my grandfathers. Being a little kid, my main responsibility was to fetch tools. (Eventually the adults realized I could be trusted to lift heavy objects and clean up after the work was done, too.) The thing is, we didn’t always have the right tools for every job but, when we did, things went a whole lot smoother. We finished in less time, and everyone seemed to get along better.
Many companies rely heavily on email as their “tool” to manage document-based workflow processes. A document is created and emailed to a person or group to review, edit, approve and forward to the next person or group in the process. This all seems pretty simple on the surface, but when compared to ECM (Enterprise Content Management) workflow, email workflow has some serious deficiencies.
The differences are clear from the start, when the required document is initially created. If only one person ever creates new documents, it’s easy to make sure the most current version of the document kicks off the workflow. However, if multiple people initiate document workflows, it becomes a challenge to make sure everyone uses the correct and most up-to-date version of the document. (For more on this, see one of our previous blogs.) If someone initiates the process with an incorrect version of a document, delays and the potential for errors both increase. With most ECMs all up-to-date documents are kept in the system, so any user who initiates a document process automatically kicks off the right document every time.
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There’s a wide range of meanings that can be ascribed to the word “security” in higher education. From IT Security to physical security to safety and emergency response, many disciplines fall under the term “security”. Schools typically address these issues in an overall operations security policy, which dictates the overall security posture of the organization. The operational security policy covers a variety of assets, including physical assets like chairs, intellectual assets like data, as well as actual people on campus. School officials use the estimated risk they expect people and property to face to determine the appropriate amount of effort required to keep assets (and people) safe. Audio/video professionals need to be aware of the operational security policy of the institution, as systems designs often must address many of these concepts.
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Article from VoIP_News
#1 – No change in the basic user experience
If your employees are rooted in the pre-Internet world, they’ve been using desk phones for a long time, and probably the same one for most of it. In fact, it’s not uncommon for the desk phone to be the longest-serving tool in use for communication or getting work done. Perhaps the fax machine has been there longer, but there’s probably just one of those in the office. In terms of what’s on the desk, PCs turn over every few years, but desk phones last pretty much forever. Many employees are using their mobile phones more than anything on their desk, but these turn over even faster than PCs.
Your desk phones likely have a very high level of familiarity, and even though they’re all identical, each employee has a personal attachment to “their” phone. Unless it’s broken down or becomes a hazard to use, they won’t see a reason to change. If their job entails a lot of phone usage, it will be important to know that the basic user experience will stay the same when VoIP comes.
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via Lexmark Insurance processes are increasingly the work of field-office employees assisted by mobile technology and highly responsive system support. Processes “no longer start at the company’s firewall or with events received in the back office,” says a report from Forrester Consulting. Instead, the boundaries of the insurance process have been pushed out to the…
