Problems the Retail Industry Faces
The retail industry is facing a number of challenges as the pace of change is increasing and the digital revolution grows. In a constantly evolving market, the businesses that can adapt to new circumstances, challenge the status quo, and deliver customers truly valuable services will be the businesses that survive. MCC has the retail technology solutions to help your business thrive.
Retaining Customer Base
Brand loyalty is becoming much more important to the retail industry because customers have so many more options today. Maintaining communications with customers is essential in gaining repeat customers.
Inventory Control
Obviously, a retail store cannot stay in business if they keep losing inventory or if the inventory is not placed in the most convenient location for customers to find it.
Internal Communications
Just as essential as customer communication is internal employee communications. From training to promotional materials, getting information to the people who need it is vital.
The engagement rate of mail increased to a record 96% in Q2 2020 - a 5% gain on the same period the year before.
Retail Problems We Can Solve
Just like you, we believe in the power of technology to change the world. We believe in collaborating with our customers to solve the market's greatest problems, empowering them to create new experiences that drive business success.
Physical Security
The security of your facility, staff, customers, and inventory is essential. With MCC Secure, an easy-to-use, all-in-one security platform, you can lock/unlock your doors, turn on/off lights, adjust your thermostat, and monitor the cameras in and around your building no matter where you are.
Inventory Control
In addition to MCC Secure surveillance cameras monitoring your inventory for theft, MCC Media, our digital signage platform, can use sensors to track customer movement through your store to provide insight into the best areas to place inventory.
Mailing & Invoicing
Our mailing solutions make it easy to get invoices and other customer communications out of your office and to the right customers in less time than manual processes. No matter the type of business communications you are sending, MCC has a mailing solution to help.
Customer Communication & Marketing
If you are looking for a way to communicate, look no further. Communication is literally our middle name. From digital signage and phone systems to copiers and mailing solutions, we have all your communication needs.
