I called for service in the afternoon yesterday and we had a service tech out right away this morning. Sam had us back in business after a few quick adjustments. He was knowledgeable and friendly. He communicated clearly when he could get to us and he made sure we had his contact information. GREAT service!

We recently upgraded our office security with the installation of surveillance cameras and an access control system. The entire process, from initial consultation through final walkthrough, was handled with professionalism and care. The installation team was efficient and respectful of our work environment, completing the project on schedule with very little disruption to daily operations. The new cameras provide clear coverage of key areas, and the access control system has already proven to be a reliable and convenient upgrade over traditional keys. I want to give special recognition to Doug, who went above and beyond to ensure everything was done right. He took the time to explain system features, patiently answered our staff’s questions, and even made thoughtful recommendations that improved the overall setup. His attention to detail and commitment to customer service really stood out and made the project a success. Overall, we are very pleased with the results. The system has given our office peace of mind, and the team’s support—especially Doug’s—made the experience smooth and reassuring. We confidently recommend MCC!

MCC is a pleasant company to deal with! Sam Franklin with technical support is easy to talk to and extremely knowledgeable and quick at resolving issues.

We have thoroughly enjoyed our new Audio, Visual, Camera system in our funeral home. It has helped us not only in our live services, but also in preserving the services to be viewed later by recording them for our families or even live-streaming them for friends and family unable to attend due to health or distance. Occasionally, we have funeral personnel who are not as knowledgeable about sound mixing much less about camera angles and video switching and will do something to drastically change the set-up of our system that I cannot fix, especially with only an hour or so to spare before a service begins. The contact number is always good about getting someone to us right away. Usually the main man is Christopher Watkins. We speak often enough I have put his number in my phone and have often called him directly. Even when I am panicked, he is always cool and calm. Before I described the situation to Chris, he has remoted into our system and has spotted the problem and corrected it in a manner of moments. Recently, I have called Chris with only minutes before walking a family into the funeral and I reached his voicemail as he was assisting someone else. I briefly described the problem then realized there was not enough time for him to call me back and explain the problem as I had a family to take care. After walking the family in, I made my way to the sound board/video switchers only to discover that, to save time, Chris remoted in to the system, saw the problem, corrected the problem, and it was ready to go for the beginning of the funeral. I wish every service department we deal with had a Christopher Watkins at the helm when we call. I feel very fortunate to have him as close as a telephone number - and obviously MCC Nashville feels fortunate to have him as a member of their team!