The Impact and Inefficiency of Paper in the Office
According to PricewaterhouseCoopers, finding a lost document will cost a company $122 on average. It is also estimated that 7.5% of all company documents are lost completely. Let’s assume your company works with 10,000 documents – an extremely light figure. That would mean, about 750 of those documents are doomed to be lost, ultimately costing your company around $91,500. Plus, if you had to recreate any lost documents, the time and supplies involved would make that number jump well over the $100,000 mark.
Or what if a customer calls in with questions about a specific invoice? With a paper based filing system, the employee taking the call would have to hang up, walk to the storage area, search for that specific invoice, walk back to their desk and return the call. What if they need a copy? Then that employee must walk over to the fax machine, send a copy, return to the storage area and refile the document. This process can take up to 20 minutes for one simple question.
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